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Frequently Asked Questions

Frequently Asked Questions​

The cost of counselling through Roots Wellness ranges from AUD $85 to AUD $135 per session. This can depend on which of our counsellors you may choose to work with as well as their level of experience, specialty, and provided rate.

The professionals who work through Roots Wellness are qualified individuals who have gone through extensive schooling and training to provide counselling and psychotherapy while under the supervision of American mental health professionals. However, while the service may have similar benefits, it’s not capable of substituting for traditional face-to-face therapy in every case. Please note that your provider won’t be able to make any official diagnosis, fulfill any court order, or prescribe medication(s).

Telehealth is the ability to see, hear, and communicate with a mental health professional through telecommunication means. Our counsellors will be able to meet with you through the telecommunication service Zoom, which will provide real-time communication to give you the counselling and psychotherapy you need.

Generally, the therapist will keep what you tell them confidential, but there are limited exceptions. For example, if you threaten grave harm to yourself or to an identifiable victim the therapist is required to report this information to relevant authorities. Before starting therapy, please discuss with your therapist their legal obligations to confidentiality if you have any concerns or questions.

Our Counsellors work with a vast number of things; depression, anxiety, anger, life skills, emotion regulation, abuse and neglect, failure to launch, addiction, infidelity, divorce, blended families, and so forth.

Dialectical behavior therapy (DBT) is a type of talk therapy (psychotherapy). It’s based on cognitive behavioral therapy (CBT), but it’s specially adapted for people who experience emotions very intensely.

“Dialectical” means combining opposite ideas. DBT focuses on helping people accept the reality of their lives and their behaviors, as well as helping them learn to change their lives, including their unhelpful behaviors.

DBT has proven to be effective for treating and managing a wide range of mental health conditions, including:

  • Borderline personality disorder (BPD)
  • Self-harm
  • Suicidal behavior
  • Post-traumatic stress disorder (PTSD)
  • Substance use disorder
  • Eating disorders, specifically binge eating disorder and bulimia
  • Depression
  • Anxiety

Internal Family Systems (IFS) is an approach to psychotherapy that identifies and addresses multiple sub-personalities or families within each person’s mental system. These sub-personalities consist of wounded parts and painful emotions such as anger and shame, and parts that try to control and protect the person from the pain of the wounded parts. The sub-personalities are often in conflict with each other and with one’s core Self, a concept that describes the confident, compassionate, whole person that is at the core of every individual. IFS focuses on healing the wounded parts and restoring mental balance and harmony by changing the dynamics that create discord among the sub-personalities and the Self.

Because depression is complex and affects so many systems of the body, it has many manifestations, and which ones are most prominent can vary from person to person.

Symptoms include:

  • Feelings of sadness, emptiness, or hopelessness
  • Irritability, angry outbursts, or low frustration tolerance
  • Loss of interest in or ability to enjoy usual activities, from sex to sports
  • Sleep disturbance, whether inability to sleep (insomnia) or sleeping too much (hypersomnia)
  • Fatigue and lack of energy; everything feels effortful
  • Appetite disturbance, including loss of interest in eating and weight loss or overeating and weight gain
  • Anxiety, agitation, and restlessness
  • Slowed thinking, moving, or talking
  • Feelings of worthlessness and guilt, a focus on past failure, self-blame
  • Difficulty concentrating, remembering things, and making decisions
  • Recurring thoughts of death
  • Physical pain such as headaches or back pain that has no clear cause

Just like depression, anxiety is complex and affects many different parts of the body, has many manifestations, and they all can vary from person to person.

Symptoms include:

  • Restlessness
  • Trouble Relaxing
  • Feeling keyed up
  • Fatigue
  • Difficulty Concentrating
  • Irritability
  • Muscle Tension
  • Sleep Disturbances
  • Excessive Worry
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